Where Can I Find Free Online Hotel Management Courses?

You can access free online hotel management courses through UC-Irvine and MIT. Keep reading to learn about a sampling of these noncredit courses. Schools offering Hotel & Restaurant Management degrees can also be found in these popular choices.

What You Need to Know

When you stay in a hotel, you probably don't think about the managers who oversee myriad details to ensure that your stay is satisfactory. You can study hotel management through the following free online courses. These self-paced classes tend to feature lecture notes and audio files and, in some cases, problem sets.


1. Spa and Hospitality Operations at University of California - Irvine

Spa and Hospitality Operations is an OpenCourseWare (OCW) course offered at the University of California - Irvine and based on a for-credit course originally taught to students on campus. You can complete this free non-credit course at your convenience.

What Will I Learn?

This course focuses on the operations and management of private clubs and various types of spas. You will learn spa and hospitality projects administration, inventory control, client management, billing, budgeting and marketing. The course will also teach you to implement sales, cross-training and cross-selling programs.

What Assignments Will I Complete?

You will write a report on a fictitious 5,000-square-foot spa and include a schematic for space usage and projected revenue. This course includes questions about various areas of spa management, without answers. You will also take a quiz on spa management concepts, which includes answers. Instructors don't evaluate assignments.

What Materials Are Provided?

This course provides nine lessons on various topics of spa and hospitality management, including reception, lighting and retail. You can examine a case study of a poorly performing spa, listen to audio of a spa consultant reviewing the case and connect it to course lessons.

2. Marketing Management at Massachusetts Institute of Technology

The Massachusetts Institute of Technology's Marketing Management course is an OCW course that was initially taught to graduate students on the MIT campus. You can take the online course for free at your own pace.

What Will I Learn?

You will learn to use marketing strategy, analysis and research to sell products and services. This introductory management course stresses the importance of measuring and understanding the preferences of consumers and meeting their needs.

What Assignments Will I Complete?

You will assume the role of a marketing consultant to write a paper that analyzes the customer bus services offered by two competing casinos located eight miles apart in Connecticut. The course assigns readings in textbooks and newspaper articles, professional journals and other publications. You won't interact with instructors.

What Materials Are Provided?

Materials include lecture notes on topics such as consumer behavior, marketing research and pricing. The lecture notes include five marketing case studies that examine the four P's of marketing - price, product, placement and promotion.

3. Listening to the Customer at Massachusetts Institute of Technology

Also a Massachusetts Institute of Technology OCW course, Listening to the Customer was originally offered to graduate students. You can start and finish this course any time you choose.

What Will I Learn?

You will learn to research and conduct customer research using methods such as focus groups, site visits, interviews and surveys. The course will teach you to analyze and interpret market research results and write marketing reports.

What Assignments Will I Complete?

You will write a marketing report that describes how customers use a product or service and where and how they purchase it. You will conduct customer interviews and identify and code key statements about marketing issues. Additionally, you may complete a 'voice of the customer' project that was originally designed for teams of 3-5 students. You won't receive feedback from instructors.

What Materials Are Provided?

Materials include notes from six lectures that cover topics such as listening to customers, interviewing and pricing. The course provides one problem set with no solutions and citations for textbooks and magazine articles on marketing research and related topics.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

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