How Can I Become a Hospital Admitting Clerk?
Hospital admitting clerks admit patients and make sure paperwork is properly filled out. Learn more about the education requirements, coursework and job duties for this position. Schools offering Health Care Administration degrees can also be found in these popular choices.
What Education Do I Need to Become a Hospital Admitting Clerk?
Beyond a high school diploma, no standard education requirement exists for becoming a hospital admitting clerk or hospital admissions clerk. In some cases, you may be able to train for this position on-the-job. Other employers may require knowledge of medical terminology and general receptionist skills, which you could gain through a certificate program in medical information technology or medical office training. Although rare, certificate programs specific to becoming a hospital admissions clerk are also an option.
Other traits that employers may be looking for include good communication, organization and customer service skills. Fluency in a foreign language may also be beneficial in some cases. Some employers value work experience over a formal education, so getting started in this field may be a matter of 'getting your foot in the door' and gaining some on-the-job training.
What Will I Study?
If you choose to pursue a certificate program, you'll likely take courses in medical terminology and health care ethics. You might also learn about medical billing, transcription, record keeping and general medical office procedures. Such programs may also teach basic receptionist skills and computer literacy. You'll likely learn to use various office computer programs, including word processing, spreadsheet and desktop publishing software.
A certificate program can often be completed in just a few months. Some offer the opportunity to gain real-world experience via an externship at an off-campus medical facility.
What Job Duties Might I Have?
As a hospital admitting clerk, your primary job duties will be admitting patients and making sure all admissions paperwork is sufficiently filled out. You might also be responsible for collecting co-payments and explaining financial expectations to patients. Additionally, you may enter patient information into the hospital's computer system.
In some cases, you may also be asked to share receptionist duties on a regular or occasional basis. Because you'll often be one of the first contacts that patients encounter on their visit, it's important that you are professional, timely and pleasant.
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