What Skills Are Needed to Qualify for Jobs As an Office Clerk?
An Office Clerk is partly responsible for maintaining a business office. Office Clerks require a variety of skills, such as office, communication and computer skills, in order to qualify for the position. Schools offering Office Management degrees can also be found in these popular choices.
Office Skills
An Office Clerk must possess a variety of office skills. Depending on the type of office, Office Clerks have different responsibilities and hence, need the appropriate skill to perform the desired task. These skills may include:
- Organizing
- Scheduling
- Keeping accurate paper and electronic records
- Posting outgoing mail
- Sorting and distributing incoming mail
- Signing for deliveries
- Sending and delivering faxes
- Transcribing notes
- Taking dictation
- Taking phone messages
- Making copies
- Arranging travel
- Preparing travel vouchers
- Ordering office supplies
- Bookkeeping and accounting
- Filing and photocopying
Communication Skills
Office Clerks are often responsible for dealing with clients, vendors and other office visitors. They must be skilled in communicating professionally and responsibly. They greet visitors, check appointments and direct visitors to the proper person or office. Other skills include answering questions from visitors or callers, describing office activities, directing visitors and phone calls to the appropriate party and screening calls and visitors for other office employees.
Computer Skills
Today's Office Clerks need computer skills. Typically, Office Clerks should be familiar with calendar and scheduling programs and database, spreadsheet, word processing, e-mail and desktop publishing applications. In addition to using computer programs and applications, an Office Clerk needs to be adept at data entry.
Advanced Skills
In time, an Office Clerk may take on more advanced or complicated tasks and will need the appropriate skills to perform these duties efficiently. Advance skills may include the ability to keep records for the payroll, take inventory, make out paychecks and supervise other employees.
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