What Will I Learn in an Online Receptionist Class?

Online receptionist classes teach students to communicate with business professionals, use basic computer applications and perform multiple administrative tasks. Receptionists, secretaries and administrative assistants learn to professionally answer phones, organize business documents and provide quality customer service to clients. Schools offering Administrative Assistant degrees can also be found in these popular choices.

Skills Taught in Online Receptionist Classes

Online courses teach students to work with word processing, spreadsheet and online computer applications. Students learn to create simple business documents like memos or inventory checklists. Because receptionists are often responsible for payroll or financial records, online programs also teach students basic business math skills.

Students learn how to properly use office equipment like photocopiers, printers and fax machines. Communication with coworkers and customers is a key aspect of a receptionist's work, so students learn to maximize their written and verbal communication skills. Students also learn basic business principles that allow them to work in many areas of business. Specialty courses in medical or legal administration teach skills in medical and legal terminology, procedures and transcription.

Online Course Availability

Online receptionist courses are generally offered through certificate degree programs. Students can earn receptionist certificates, office assistant certificates or administrative assistant certificates. There are also specialty programs for the medical and legal fields. Online courses are ideal for receptionist programs because much of a receptionist's work is computer-based.

Duties of Receptionists

Receptionists are responsible for recording messages, providing basic contact or business information, clerical organization and administrative scheduling. Using computer applications, receptionists perform data entry and communication tasks. Depending on the type of business, receptionists can be responsible for greeting and assisting customers who visit the office. Receptionists can also be responsible for organizing safety and legal policies, procedures and logbooks.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:

Popular Schools

  • DeVry University

    DeVry University responds quickly to information requests through this website.

    Popular programs at DeVry University:

    • Master
    • Bachelor Degrees
    • Associate Programs
    • Certificates

    Online Programs Available

  • Herzing University

    Herzing University responds quickly to information requests through this website.

    Popular programs at Herzing University:

    Online Programs Available

  • Capella University

    Capella University responds quickly to information requests through this website.

    Popular programs at Capella University:

    • Master
    • Bachelor Degrees

    Online Programs Available

  • Grand Canyon University

    Grand Canyon University responds quickly to information requests through this website.

    Popular programs at Grand Canyon University:

    Online Programs Available

  • University of the Southwest

    University of the Southwest responds quickly to information requests through this website.

    Popular programs at University of the Southwest:

    • Bachelor Degrees

    Online Programs Available

  • Colorado State University Global

    Colorado State University Global responds quickly to information requests through this website.

    Popular programs at Colorado State University Global:

    • Master
    • Bachelor Degrees

    Online Programs Available

  • Penn Foster Career School

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    Online Programs Available

  • Northcentral University

    Northcentral University responds quickly to information requests through this website.

    Popular programs at Northcentral University:

    Online Programs Available

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