What Are the Job Responsibilities of an Account Manager?
Almost every industry uses account managers to maintain firm and client accounts. If you possess strong interpersonal and organizational skills, you may be interested in becoming an account manager. Read on to find out what type of account manager you could become and what job responsibilities you can expect. Schools offering Sales & Marketing degrees can also be found in these popular choices.
Account Manager Responsibilities
Account mangers work with sales, customer services and account executives to ensure that operations are running smoothly, clients are satisfied and funds are being spent properly. As an account manager, you may create budgets, forecasts and schedules to make sure that products and projects are ready on time and running correctly. Account managers are responsible for keeping clients pleased by solving account problems. To work in this position, you must have a thorough knowledge of your company's products and services.
Account managers can work for a wide variety of businesses and companies, including consulting firms, international corporations and technology product companies. You can become a financial account manager, overseeing a company's financial accounts, or a sales account manager responsible for opening and maintaining sales accounts. Public relation specialists can be account managers for their firm's client account services. The following descriptions outline some possible account manager careers.
Sales account managers are integral to bringing in new accounts for a company, as well as maintaining positive relationships with existing clients. According to 2011 job postings on Monster.com and Careerbuilder.com, sales account managers are typically required to have a bachelor's degree and sales-related experience.
As an account manager, you solve problems pertaining to the accounts you manage and negotiate the terms and conditions of accounts. Sales account managers serve as the principle figure of contact between the firm and the client, and must ensure customer satisfaction. You may be responsible for finding new accounts, meeting with prospective business clients and managing existing clients in a manner that grows business.
Financial account managers are involved in the monetary workings of accounts and make funding, budgeting and spending decisions. You may develop strategies for financial growth and focus on achieving your firm's financial goals.
Client and Public Relations
According to the U.S. Bureau of Labor Statistics, an account manager may be a type of public relations specialist (www.bls.gov). In public relations, you can serve as a client account manager who works to maintain a client's postiive image and reputation with the public.
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