What Is a Medical Office Assistant?
A Medical Office Assistant performs the expected duties of an office assistant and some added duties that come with working at a healthcare facility. Read this article to learn more about what a Medical Office Assistant does. Schools offering Medical Office Administration degrees can also be found in these popular choices.
Medical Office Assistant: A General Overview
Medical Office Assistants are known by a variety of titles, including medical secretary, medical administrative assistant, medical assistant, medical office receptionist, clinic clerk and clinical assistant. The specific title often depends on the type of healthcare facility and whether the job includes clinical or laboratory responsibilities. Continue reading to learn about the responsibilities of a Medical Office Assistant.
Clerical Responsibilities of a Medical Office Assistant
Medical Office Assistants perform such clerical duties as filing, answering phones, scheduling appointments, submitting insurance forms, collecting payments, basic bookkeeping, arranging hospital admissions and interacting with patients. In addition, they may be required to learn medical transcription and coding.
Clinical Responsibilities of a Medical Office Assistant
Some Medical Office Assistants assume responsibilities beyond the usual office procedures, such as taking patients' vital statistics and medical histories, preparing examination rooms and entering data on patient charts. They may also perform certain laboratory tests, assist with patient examinations and sterilize instruments. Medical Office Assistants who perform clinical or laboratory duties often have some academic background in healthcare, but many learn such duties on the job.
Workplace Sites for Medical Office Assistants
Medical Office Assistants work in all types of healthcare facilities and may also work for certain businesses, such as insurance companies, medical billing companies and medical equipment suppliers. In addition to working at doctors' and dentists' offices, Medical Office Assistants work in:
- Hospital admissions offices
- Mental health facilities
- Public health agencies
- Chiropractors' offices
- Nursing homes
- Rehabilitation centers
- Urgent care centers
- Specialized medical facilities, such as cancer centers
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